20-Dec-2008

In 2008, ESA surveyed their clients and the feedback was overwhelmingly positive, with many clients saying that they would recommend ESA's services to a colleague. In efforts to substantiate this positive information, ESA decided to do some digging. As an outcome, here are two facts they found worth celebrating:

FACT 1: Since their inception as a company, less than 1% of client attrition can be attributed to unsatisfied clients. In other words, ESA has a 99% client satisfaction and retention rating.

FACT 2: In 2008, ESA distributed over $7,000 in referral rewards as a direct result of new accounts started from satisfied clients and their positive referrals.

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